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Compliance7 min read

How to write an AI usage policy for your team

An AI usage policy defines what your teams can hand to ChatGPT, Claude or Gemini — and what must never leave. The 6 essential sections.

By Alexis de ONYRI

An AI usage policy is a short document that tells your teams which AI tools are approved, what data may be pasted into them, and what must never leave. Without one, everyone improvises — and it's often a client name, a salary or an API key that ends up in a prompt. A good policy fits on two pages: scope, forbidden data, approved tools, and the reflex of anonymizing before anything is sent.

Why an AI usage policy is no longer optional

Your teams already use generative AI, with or without your blessing. Without a framework, that usage becomes “shadow AI”: unvetted tools fed with data nobody tracks. The risk isn't theoretical — it materializes at the exact moment of copy-paste.

  • Personal data (clients, employees) leaking to a third-party service with no data-processing agreement.
  • Technical secrets exposed: API keys, credentials, internal URLs pasted into a debugging prompt.
  • Possible reuse of prompts for training, depending on the tool and its settings.
  • GDPR non-compliance: no legal basis, no minimization, no notice to the people concerned.
Diagram of an AI usage policy: a document listing approved rules, connected to a governance shield.
An effective policy fits on two pages and ends with one reflex: anonymize before you send.

The 6 sections of an AI usage policy

  1. 1Scope and purpose: who is covered, and which uses of AI are encouraged (writing, summarizing, code).
  2. 2Approved tools: the list of vetted assistants and, if needed, their allowed level by task type.
  3. 3Forbidden data: the explicit list of what must never be pasted (see the callout).
  4. 4Anonymization rule: the obligation to mask sensitive data before any send to an external model.
  5. 5Human review: an AI answer is a proposal, not a decision — review is mandatory.
  6. 6Ownership and contact: who owns the policy, who answers questions, how to report an incident.

The rule that makes all the difference: anonymize before you send

Banning sensitive data isn't enough if you don't provide a way to remove it. The reflex to tool up is anonymization: an engine detects identifying elements, replaces them with reversible tokens, then restores the AI's answer in the browser. The assistant reasons over structurally identical content, stripped of any sensitive data.

  • Make anonymization automatic rather than optional: a forgotten reflex isn't a rule.
  • Keep the token ↔ value mapping local: data must never transit to be protected.
  • Prefer positive framing: AI is encouraged, provided you anonymize first.

Common mistakes to avoid

  • A fifteen-page policy nobody reads: aim for two pages, one list, one reflex.
  • Banning AI outright: a ban drives shadow AI, not compliance.
  • Forgetting to name an owner: with no owner, the policy is never updated.
  • Writing the rule without providing the tool that makes it workable day to day.

ONYRI Sanitize is the brick that makes your policy workable: it detects and masks sensitive data — from the client name to the API key — before the send to ChatGPT, Claude or Gemini, then restores the answer in the browser. Your teams keep AI's productivity without turning a prompt into a leak.

Frequently asked questions

Should I ban ChatGPT at work?
No. An outright ban pushes your teams toward untracked tools (“shadow AI”) and forfeits the productivity gains. It's better to frame it: vetted tools, a list of forbidden data, and anonymization of sensitive data before anything is sent.
Is an AI usage policy enough to be GDPR-compliant?
It's a necessary but not sufficient piece. It must sit within your data governance (legal basis, minimization, notice to individuals, processing agreements). The policy frames usage; anonymizing before sending concretely limits the data that leaves the company.
Who should write the AI usage policy?
Ideally several hands: leadership (the direction), security or the DPO (the framework), and line managers (ground-level realism). A single named owner keeps it updated as tools evolve.

Sources & references

Keep your sensitive data in your browser

ONYRI Sanitize detects and masks your sensitive data before it reaches the AI, then restores the answer — from names to API keys.

Anonymize my prompt

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