# country: US
# kind: insurance-claim

[[ORGANIZATION|Highland Mutual Insurance Company]]
Claims Department — First Notice of Loss

Claim Number: [[REFERENCE|HM-2026-0453871]]
Policy Number: [[REFERENCE|AP-771029-4]]
Date Reported: [[DATE|August 30, 2026]]
Date of Loss: [[DATE|August 28, 2026]]

Policyholder: [[PERSON_NAME|Aidan O'Brien]]
Mailing Address: [[ADDRESS|482 Lincoln Avenue, Springfield, IL 62704]]
Phone: [[PHONE|(217) 555-0136]]
Email: [[EMAIL|aidan.obrien@fieldmail.example]]

Description of Loss:
The policyholder reports that on the evening of August 28, his 2019 sedan was struck while parked near the intersection of 9th Street and Cedar Avenue. Damage is concentrated on the rear bumper and left tail light assembly. This is unrelated to the older claim the policyholder filed after a hailstorm in 2021.

Estimated repair cost: [[AMOUNT|$3,180.00]]
Deductible: [[AMOUNT|$500.00]]

Witness: [[PERSON_NAME|Naomi Carrasco]] observed the incident from a nearby bus stop and provided a statement. She can be reached at [[PHONE|(217) 555-0177]].

The vehicle was towed to [[ORGANIZATION|Reliable Auto Body]], a family-owned shop that has repaired vehicles for Springfield residents since 1985 and is not affiliated with any dealership network.

Per Section 4.2(b) of the policy's Comprehensive Coverage terms, claims involving vandalism or hit-and-run incidents require a police report number, which has been requested from the Springfield Police Department.

Adjuster assigned: [[PERSON_NAME|Marcus Delacroix]], Claims Adjuster
Adjuster direct line: [[PHONE|(217) 555-0190]]

This claim remains open pending the police report and repair shop estimate. A follow-up call is scheduled for [[DATE|September 10, 2026]].
